Bet365 is a company with its roots in Stoke-on-Trent, in the English Midlands, and has a long association with the Coates family. Boasting around 22 million customers worldwide, the company has grown since its founding in 2000. The company has enjoyed a long association and partnership with Premier League football club Stoke City, with the Coates family having also filled positions on the club’s board of directors in recent times. Company chairman Peter Coates is also the chairman of Stoke City.
A progressively minded company, Bet365 was among the first bookmakers to offer punters the chance to bet on esports. There is a good range of sports on which to bet, with plenty of live, in-play options available to punters. Bet365 also offer customers a great range of events to watch via their extensive live streaming services. As well as its sports betting services, the company also has a great range of casino, slots and poker games, as well as bingo, on offer to customers.
Opening an account at Bet365 is a very simple process. There is a ‘join today’ tab located at the top of the site’s main home page. Prospective punters can click on this to join and will be asked to provide their name, address, a payment method and other important details on a form on the website. They will also be given a chance to opt into the company’s new customer bonus, by entering a bonus code in the appropriate section of the joining form.
This bonus is replicated for new casino customers too, as well as for poker players, and customers who fancy playing the slots games or at bingo. With a host of great services available, as well as ongoing promotional offers in the casino, Bet365 is well worth signing up for.
Live Betting Console gives you the right to place bets once the games of all different events have kicked off. For example, if you don’t like a team to win before the game, you could leave it, if they start the game well, you can then back them to win. This is what most people refer to as ‘in-play’. Bet365 has one of the largest selections of in-play betting off any betting company in the world. This is one of the main reasons to use Bet365.
Match Selection is where you pick a bet before the event has started, this often referred to as pre-match betting. This is where most people like to build up accumulators which is where you pick multiple teams that you think will win. The more teams, the better the returns. But you can also do singles, doubles, etc.
The Bet365 casino section offers plenty of variety and entertainment for punters. Themed slots games such as Space Invaders and Robocop line up alongside more traditional offerings such as blackjack and live baccarat. If customers download the full casino suite, then they will have access to around 250 various casino games.
There are a number of ever-changing promotions on offer to casino customers at Bet365, and the welcome bonus is very generous. One of these is the opportunity to have winnings in the casino boosted by 25% if the customer is playing certain games, and has staked minimum amounts of money. These bonuses change frequently.
The games section of Bet365 offers plenty of colour and entertainment. There is a good range of slots games on offer here, as well as a several different varieties of blackjack and roulette. To add a little more variety, there is also the chance to play some arcade games at Bet365. These include Virtual Tennis, a cycling game called Instant Velodrome, and a fun game called Funky Fruits. Mega jackpots slots games offer the chance for players to win really big prizes. The Jackpot Giant game offers a potential maximum payout in the millions of pounds. The welcome bonus in the games section is pretty much the same as that on offer in every section of the Bet365 website. Customers can claim up to £100 in bonus credit, with a 100% matched deposit bonus.
The Vegas section at Bet365 provides customers with similar levels of variety and entertainment to the casino section. Customers are given the chance to play featured games, as well as being invited to take on the challenges of the premium slots games, which include Wild Wild West, Divine Fortune and Vikings Go Berzerk in their ranks. There is also a large range of video slots, table games and card games available. The same welcome bonus is on offer as that available in other sections of the website, with a 100% matched first deposit bonus of up to £100 on offer to new customers. Players can also claim 25 free spins every Monday by depositing at least £10 in their account every week. For every £10 deposited, the player receives five free spins.
Bet365 offers players the chance to play in scheduled tournaments and win cash prizes. A full schedule of tournaments is given on the site. A loyalty club allows customers to complete various levels and challenges, and acquire coins which can be spent in the Bet365 store, which is well stocked with a range of instant rewards which players can use on their favourite games. The bonus here is the same as the others at Bet365. A new player is eligible for a 100% matched deposit bonus, up to a maximum of £100, once they have registered an account with the site. As with the other sections at Bet365, the minimum deposit required to trigger this bonus is £10. New players can also claim €5 cash game ticket, which can be used to play at premium online tables, where real money is being played for.
Bingo customers are welcomed to Bet365 with three bonus offers. New customers gain access to the £1000 free bingo for a week. This is played twice daily, and is for new players only, with £1000 of prizes on offer in total. The second bonus is for players who stake at least £10 cash on bingo. For this, they will receive £20 of bonus slots credit to use. The third welcome bonus is the same as that in the other sections of the Bet365 website. Bingo customers can also receive up to £100 of free credit in their account if they deposit at least £10. The bonus is a matched deposit bonus of 100%.
How to use Bet365 guide
Step 1: Click on the ‘join now’ tab on the Bet365 website. This will bring up a form where you need to register your basic contact details.
Step 2: Fill in your personal details on the form provided. You must also choose a password and a four digit security code for your account.
Step 4: Then select Members from the Services menu, go to Offers, then Offers Available and select Claim Now. You should then receive your bonus and be ready to play.
Bonus 1: The easiest bonus to claim is the welcome bonus in the casino section of the Bet365 website. The process is started by registering for an account, and then making a first deposit in your account. So, if a customer wants to claim the largest bonus available, they need to deposit £100 in their account. Once they have hit the Claim Now button after making their deposit, they will have an extra £100 credit in their account to play with. There are play-through requirements attached before any of the bonus credit can be withdrawn as real money, however. These can be checked in the terms and conditions section on the website.
Bonus 2: For Bet365 Poker, there is also a way of claiming the £/€5 cash game ticket offer without making a deposit. You will need to make a deposit to claim the matched deposit bonus welcome offer, though. You also need to download the poker lobby from the Bet365 website. Once you have done this, you need to create a nickname for use in the poker room. Once this is complete, you will receive a £/€5 cash game ticket within 48 hours. Cash game tickets can only be used on real money cash tables which contain the word ‘Premium’ in the table name.
Bonus 3: Claiming the free entry to the £1000 prize bingo is simply a matter of registering a chat name. This name will gain you entry to the Welcome Party room. Once there, you can play the bingo for free, with prizes totalling £1000 on offer to winners. You can play for a week after that, too, with the games scheduled for 1pm and 7pm, UK time, each day. The game is only accessible by new players, so it gives anyone a good chance to get used to the format, whilst also the chance to win some big prizes.
Bonus 4: Financial betting fans can claim the sports betting bonus simply by signing up for a sports betting account. A customer who wants to bet in this way clicks the ‘join now’ tab on the sports betting website. They then must provide the usual contact details and deposit in the account, of at least £10. The maximum sports betting bonus available is £100.
Bet365 Cash Out Feature
Bet365 now has a cash out feature with gives you more control over your bets. Before, you had to wait for the outcome of a result to see if you had won the game or not, but not anymore. If the game is going well, but you feel as if the opponents are going to get back into it, you will be able to cash the bet out for what Bet365 are offering you.
The amount of cash out that is offered to you will be dependent on many different things. It will be down to the amount of selections you have in your bet. For example, if you have a five-fold accumulator on and four are winning, and one is drawing, the cashout will be pretty high to see if they can tempt you to cash out. But if you are well in the profit, you may as well take it. Also, the way the team you are betting on is performing will have an effect on the cashout. If they are playing very well, you will see the cashout go higher and higher.
You can also choose the amount that you would like to cash out. So say your cash out is £40, you could just take £20 of that and keep half of your original stake on the bet. This gives you the opportunity to be able to make at least some profit, if not more. You do this by going on the slider which is placed next to the cash out button.
Ways To Withdraw
|Time to Process||Withdrawal Method|
|1-5 banking days||Visa and Mastercard Credit Cards|
|1-5 banking days||Visa, Mastercard, Maestro Debit Cards|
|Within 24 hours||Skrill|
|Within 24 hours||Paypal|
|Within 24 hours||Entropay|
|Within 24 hours||Paysafe Card|
|2-10 banking days||Bank wire|
|Within 24 hours||iDebit|
|5-28 banking days||Cheque|
Whenever you are stuck with something, you do not need to worry as Bet365 offer customer support 24 hours a day, seven days a week and 365 days a year. This makes it very easy for you to sort out any problems as quick and sufficiently as possible. The customer service comes in a lot of different ways. The first is live chat, which will give you instant replies once you have connected to one of the team. The second is email which may take slightly longer for replies, but may be better if there is a serious situation which something that has gone wrong, which they may have to have a closer look at. They also have a call back service which is where you can request for one of the team members to ring you when they have time. This is good if you are someone who likes to speak rather than talk over a computer. They also offer free phone calls, as well as fax calls. Lastly, there is post, which isn’t used as much anymore, but may be a way you like to contact Bet 365.
As well as all this, customer service will be given to you in 17 different languages, so you don’t need to worry about translating anything. These languages are; English, Spanish, German, Italian, Danish, Swedish, Norwegian, Chinese and Japanese.
We hope that this Bet365 bookmaker review has helped you with how to contact Bet365 if you need help.
Terms and Conditions
Bet365 is licensed by the British Gambling Commission and has a license number of 39563. The company’s registered office is listed as being located at Hillside, in Gibraltar. For further details, contact the company via their website, or use a social media channel, such as Twitter.